Resume
Kristen Carter
Midtown04@gmail.com | Atlanta, Georgia
Summary
Highly competent and detailed oriented business analyst and IT professional. An analytical and process-oriented analyst with depth knowledge of databases, business intelligence, process engineering and corporate growth. History of improving processes and elevating output. I am a quick learner, self-starter, and have a versatile skill set with written and oral communication. My greatest passion in life is using my technical knowledge to help benefit other people and organizations.
Portfolio
YT: MidtownStudios
IG: Midtown404
Experience
Best Buy for Business | Richfield, MN Omnichannel Operations Analyst |
Working cross functional across the enterprise (Supply Chain, Services, Retail).
Leveraging subject matter expertise (SME) to identify and drive changes that improve fulfillment. Communicate insights and recommendations from the business to drive positive results.
KPI indicators to guide fulfillment decisions
Process and business rhythm execution
Provide updates and visibility to cross-functional teams regarding performance, metrics and processes.
Best Buy, Inc. | Richfield , MN | Home Strategic Operations Specialist |
Using a variety of resources in a fast-paced environment to deliver solutions Identify system issues and create help desk tickets to expedite resolution Alert cross-functional partners of issues or trends for triage
Specialized in a focus area
Participated in long and short- term projects to improve operational efficiencies A resource in processing improvements and documentation
Skills
Microsoft Office Suite, Visual Studio Code , Adobe, SQL, Javascript, Azure
Education
Georgia State University | Atlanta, GA
Exercise Science and Sociology
Sociology Club
ACSM
Athletic Training
Southern New Hampshire University | Manchester, NH
MBA- Informational Technology Management
Sigma Alpha Phi - leadership
Graduated Summa Cum Laude—3.7+ GPA